Podcast

Episode 20

Episode 20

51 min · June 2, 2026

Why Building a SaaS Product Is Harder Than Most Founders Admit

Damjan Dano

Damjan Dano

Founder, Aqtos

The conversation

Milan Savov talks with Damjan Dano, founder of Aqtos and creator of the tech media platform IT.mk, about the honest reality of more than 20 years building tech companies in Macedonia. Damjan started a cybersecurity company in 2006, when the market was not ready, and learned that being right too early can feel the same as being wrong. After running a digital consultancy, he saw that service businesses grow linearly, which led him to turn an internal tool into the SaaS product Aqtos.

He argues that as AI makes features easy to copy, trust will become the main differentiator. He also reflects on staying local for too long and urges founders from small markets to think globally from the start.

What came up

00:00

Introduction to Damjan Dano

12:12

The beginning of IT.mk

16:49

Why media was not profitable early

22:08

Transitioning from agency to SaaS

26:28

Why remote work changed productivity

35:04

Positioning Aqtos globally

39:43

Why trust matters more than AI hype

44:06

Moving focus from services to product

49:29

Building slower but more sustainably

About the guest

Damjan Dano

Damjan Dano

A Macedonian tech entrepreneur with more than 20 years in media, cybersecurity and SaaS. He founded IT.mk and now leads Aqtos, a business operating system.

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